Privacy policy

Last Updated: May 30, 2024

The privacy of your data—and it is your data, not ours!—is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.

This policy applies to all products built and maintained by AskElephant, Inc. including AskElephant (all versions), and associated products (together, "AskElephant"). If you are applying for a job at AskElephant, Inc., please review our Recruitment Privacy policy.

This policy applies to our handling of information about site visitors, prospective customers, and customers and authorized users (in relation to their procurement of the services and management of their relationship with AskElephant, Inc.). We refer collectively to these categories of individuals as "you" throughout this policy.

However, this policy does not cover information about a customer's end users that AskElephant, Inc. receives from a customer, or otherwise processes on a customer's behalf, in connection with the services provided by AskElephant, Inc. to the customer pursuant to an applicable services agreement (including the content of messages of customer end users ("End User Communications")). AskElephant, Inc. processes End User Communications under the instructions of the relevant customer, which is the "data controller" or "business" (or occupies a similar role as defined in applicable privacy laws), as described in the applicable services agreement between such customer and AskElephant, Inc.. AskElephant, Inc.'s obligations as a "data processor" or "service provider" with respect to such information are defined in such services agreement and applicable data protection addendum and are not made part of this policy.

If you are a customer's end user and you have questions about how your information is collected and processed through the services, please contact the organization who has provided your information to us for more information.

This policy is split into sections. For your convenience, links to each of those sections is as follows:

What we collect and why
What we collect and why
What we collect and why
How we approach mobile app permissions
How we approach mobile app permissions
How we approach mobile app permissions
When we access or disclose your information
When we access or disclose your information
When we access or disclose your information
Aggregated and de-identified data
Aggregated and de-identified data
Aggregated and de-identified data
When required under applicable law
When required under applicable law
When required under applicable law
Requests for user data
Requests for user data
Requests for user data
Preservation requests
Preservation requests
Preservation requests
Your rights with respect to your information
Your rights with respect to your information
Your rights with respect to your information
How we secure your data
How we secure your data
How we secure your data
What happens when you delete content in your product accounts
What happens when you delete content in your product accounts
What happens when you delete content in your product accounts
Data retention
Data retention
Data retention
Location of site and data
Location of site and data
Location of site and data
User consent for AI
User consent for AI
User consent for AI
Changes and questions
Changes and questions
Changes and questions

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